Click on the category to browse FAQs.

Admissions (16)

All issues relating to admissions, Application online, Sale of Forms, Accomodation and Reporting time for school.

College/Departmental Websites (8)

Issues with College and Department websites.
How can I reserve a computer lab for my class or training?
How can I update information on our college/departmental website
I can’t access my Web site, what should I do?
Is there a choice of what links will appear in the left sidebar menu?
Must every site have Related Links?

Course Registration (14)

FAQs for course registration
Am I to submit any hardcopy registration slip?
Courses have not been set up for me to register. What should I do?
How can I correct a mistake with courses registered?
How do I change my programme option before I register courses?
How do I print my registration slip again after it is lost or destroyed?

E-learning (5)

All issues relating to e-learning.
What happens when I contact the E-learning Support Centre?
What is the phone number to the E-learning Support Centre?
What services does the E-learning Support Centre offer?
Where is the E-learning Support Centre Located?
Who is eligible to benefit from the services provided by the E-learning Support Centre?

Helpdesk (5)

All you need to know about KNUST helpdesk.
What happens when I contact the Help Desk?
What is the e-mail address for the Help Desk?
What is the phone number to the Help Desk?
What services does the Help Desk offer?
Who is eligible to benefit from the services provided by the Help Desk

KNUST Students' Portal (15)

Students' Back office
Can I access results for past semesters?
How do I get my username and password?
How do I logon to KNUST Students' Portal? What's my username and password?
How do I Use the KNUST AIM?
How many times am I supposed to register for courses?

KNUST Vodafone Package (11)

All issues concerning the KNUST issued vodafone sim card.
Call Barred error message, I cannot make or receive calls
I am not receiving text messages from on my School Vodafone number, what should I do?
I am using the same number with another student, what should I do?
I do not receive my monthly package, what should I do?
I don’t know/remember my Vodafone number, how do I find it?

Student bills and payments (2)

Student bills and payments
Can I pay my fees via mobile money?
Which financial institutions have been accredited for fee payment?

Student Registration (48)

This section is to assist students go through course registration and biometric registration.
How can I correct a mistake in the courses I registered?
How can I know my fee balance?
I haven’t paid my fees in full. What do I do?
Is a PhD Student supposed to register courses?
Is course registration and biometric registration related?

Students ID Card (3)

Issues with Students ID Cards
I have lost My ID Card, what do I do?
Is my student ID card still valid after school?
What do I use the student ID card for?

University Email (1)

Email
I don't have a university email address. How can I get one?

Virtual Classroom (5)

Issues with the KNUST Virtual classroom Platform

You can watch videos here
How do I upload an Assignment
I’ve forgotten my user credentials, what do I do?
What do I do when I get user account is not available on this site when I try to access Vclass?
What do I do when I get invalid login when I try to access Vclass?
• How do I connect to Virtual Classroom?

Wifi Connectivity (5)

How to connect to the internet in KNUST
How do I connect my Android device to the wireless internet?
How do I connect my Apple computer to the wireless Internet?
How do I connect my iPhone/iPod to the wireless Internet?
How do I connect my Windows 7 computer to the wireless Internet?
How do I connect my Windows 8 computer to the wireless Internet?