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• Admissions (16)
  • Can I continue application online after deadline has elapsed?
  • What do I do when I am unable to progress past the application review stage?
  • What do I do when I get to know I have been admitted (undergraduate)?
  • What is the address for the KNUST admission portal?
  • What is the cost of application forms for Foreign students?
• College/Departmental Websites (8)
  • How can I reserve a computer lab for my class or training?
  • How can I update information on our college/departmental website
  • I can’t access my Web site, what should I do?
  • Is there a choice of what links will appear in the left sidebar menu?
  • Must every site have Related Links?
• Course Registration (14)
  • Am I to submit any hardcopy registration slip?
  • Courses have not been set up for me to register. What should I do?
  • How can I correct a mistake with courses registered?
  • How do I change my programme option before I register courses?
  • How do I print my registration slip again after it is lost or destroyed?
• E-learning (5)
  • What happens when I contact the E-learning Support Centre?
  • What is the phone number to the E-learning Support Centre?
  • What services does the E-learning Support Centre offer?
  • Where is the E-learning Support Centre Located?
  • Who is eligible to benefit from the services provided by the E-learning Support Centre?
• Helpdesk (5)
  • What happens when I contact the Help Desk?
  • What is the e-mail address for the Help Desk?
  • What is the phone number to the Help Desk?
  • What services does the Help Desk offer?
  • Who is eligible to benefit from the services provided by the Help Desk
• KNUST Students' Portal (15)
  • Can I access results for past semesters?
  • How do I get my username and password?
  • How do I logon to KNUST Students' Portal? What's my username and password?
  • How do I Use the KNUST AIM?
  • How many times am I supposed to register for courses?
• KNUST Vodafone Package (11)
  • Call Barred error message, I cannot make or receive calls
  • I am not receiving text messages from on my School Vodafone number, what should I do?
  • I am using the same number with another student, what should I do?
  • I do not receive my monthly package, what should I do?
  • I don’t know/remember my Vodafone number, how do I find it?
• Student bills and payments (2)
  • Can I pay my fees via mobile money?
  • Which financial institutions have been accredited for fee payment?
• Student Registration (48)
  • How can I correct a mistake in the courses I registered?
  • How can I know my fee balance?
  • I haven’t paid my fees in full. What do I do?
  • Is a PhD Student supposed to register courses?
  • Is course registration and biometric registration related?
• Students ID Card (3)
  • I have lost My ID Card, what do I do?
  • Is my student ID card still valid after school?
  • What do I use the student ID card for?
• University Email (1)
  • I don't have a university email address. How can I get one?
• Virtual Classroom (5)
  • How do I upload an Assignment
  • I’ve forgotten my user credentials, what do I do?
  • What do I do when I get user account is not available on this site when I try to access Vclass?
  • What do I do when I get invalid login when I try to access Vclass?
  • • How do I connect to Virtual Classroom?
• Wifi Connectivity (5)
  • How do I connect my Android device to the wireless internet?
  • How do I connect my Apple computer to the wireless Internet?
  • How do I connect my iPhone/iPod to the wireless Internet?
  • How do I connect my Windows 7 computer to the wireless Internet?
  • How do I connect my Windows 8 computer to the wireless Internet?