Frequently Asked Question

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I forgot my password to the KNUST Students' Portal. What do I do?

Last Updated 3 months ago

To reset your student credentials kindly follow the these steps.
1.Go to
2. Click on forgot password? or click HERE
3. Enter your student reference number, you'll be notified via email, a reset link will be sent to your personal email ( address will be shown to you )
4. Click on "continue" and check your email. ( reset link has been sent to "your mail". Please check this email to complete the process).

If you do not see the email in your inbox, kindly check your spam folder. To help ensure that you receive all e-mail messages from the UITS, please add and to your address book or contacts list.)

In the event that you are not able to generate your credentials, please visit the UITS support office at the basement Casely Hayford Building (Exams Hall Complex).