KNUST Help Desk
  • Home
  • FAQs
  • Open a New Ticket
  • Check Ticket Status

Browse Topics

  • Admissions (16)
    • Can I continue application online after deadline has elapsed?
    • What do I do when I am unable to progress past the application review stage?
    • What do I do when I get to know I have been admitted (undergraduate)?
    • What is the address for the KNUST admission portal?
    • What is the cost of application forms for Foreign students?
  • College/Departmental Websites (8)
    • How can I reserve a computer lab for my class or training?
    • How can I update information on our college/departmental website
    • I can’t access my Web site, what should I do?
    • Is there a choice of what links will appear in the left sidebar menu?
    • Must every site have Related Links?
  • Course Registration (14)
    • Am I to submit any hardcopy registration slip?
    • Courses have not been set up for me to register. What should I do?
    • How can I correct a mistake with courses registered?
    • How do I change my programme option before I register courses?
    • How do I print my registration slip again after it is lost or destroyed?
  • E-learning (5)
    • What happens when I contact the E-learning Support Centre?
    • What is the phone number to the E-learning Support Centre?
    • What services does the E-learning Support Centre offer?
    • Where is the E-learning Support Centre Located?
    • Who is eligible to benefit from the services provided by the E-learning Support Centre?
  • Helpdesk (5)
    • What happens when I contact the Help Desk?
    • What is the e-mail address for the Help Desk?
    • What is the phone number to the Help Desk?
    • What services does the Help Desk offer?
    • Who is eligible to benefit from the services provided by the Help Desk
  • KNUST Students' Portal (15)
    • Can I access results for past semesters?
    • How do I get my username and password?
    • How do I logon to KNUST Students' Portal? What's my username and password?
    • How do I Use the KNUST AIM?
    • How many times am I supposed to register for courses?
  • KNUST Vodafone Package (11)
    • Call Barred error message, I cannot make or receive calls
    • I am not receiving text messages from on my School Vodafone number, what should I do?
    • I am using the same number with another student, what should I do?
    • I do not receive my monthly package, what should I do?
    • I don’t know/remember my Vodafone number, how do I find it?
  • Student bills and payments (2)
    • Can I pay my fees via mobile money?
    • Which financial institutions have been accredited for fee payment?
  • Student Registration (48)
    • How can I correct a mistake in the courses I registered?
    • How can I know my fee balance?
    • I haven’t paid my fees in full. What do I do?
    • Is a PhD Student supposed to register courses?
    • Is course registration and biometric registration related?
  • Students ID Card (3)
    • I have lost My ID Card, what do I do?
    • Is my student ID card still valid after school?
    • What do I use the student ID card for?
  • University Email (1)
    • I don't have a university email address. How can I get one?
  • Virtual Classroom (5)
    • How do I upload an Assignment
    • I’ve forgotten my user credentials, what do I do?
    • What do I do when I get user account is not available on this site when I try to access Vclass?
    • What do I do when I get invalid login when I try to access Vclass?
    • • How do I connect to Virtual Classroom?
  • Wifi Connectivity (5)
    • How do I connect my Android device to the wireless internet?
    • How do I connect my Apple computer to the wireless Internet?
    • How do I connect my iPhone/iPod to the wireless Internet?
    • How do I connect my Windows 7 computer to the wireless Internet?
    • How do I connect my Windows 8 computer to the wireless Internet?

KNUST Students' Portal

Students' Back office

Frequently Asked Questions

  1. Can I access results for past semesters?  
  2. How do I get my username and password?  
  3. How do I logon to KNUST Students' Portal? What's my username and password?  
  4. How do I Use the KNUST AIM?  
  5. How many times am I supposed to register for courses?  
  6. I forgot my password to the KNUST Students' Portal. What do I do?  
  7. I'm trying to register my courses and the system tells me I do not have clearance to register. Why?  
  8. The system is not displaying my grades and/or courses.  
  9. What are the requirements for results checking?  
  10. What can I do on the students’ portal?  
  11. What else can I access with my student credentials?  
  12. What is my student reference number?  
  13. What will happen if I delay in registering my courses?  
  14. When can I check my results?  
  15. Where can I check my results?  

    About us

  • The Requirements
  • Course Structure
  • BA Economics
  • Testimonies

    Online Services

  • Admissions Portal
  • Check Admissions Status
  • Open Educational Resources
  • Staff Web Directory
  • KNUST Academia-Industry Portal
  • Student Mail
  • Staff Mail
  • Accra Guesthouse

    Useful links

  • Office of Grants & Research
  • Online Job Applicaton System
  • University Academic Calendar
  • Academic Departments
  • Institute of Distance Learning
  • International Programmes Office
  • MasterCard Foundation Scholars Program
  • The University Hospital
  • Alumni Association

Quick contact

Address line One
Address line One
Kumasi-Ghana
Tel: (0233) 20 350 444
Copyright © 2025 KNUST Help Desk - All rights reserved. KNUST, Kumasi, Ghana Helpdesk software - powered by osTicket

Please Wait!

Please wait... it will take a second!